CUSTOM CAKES POLK COUNTY, FLORIDA
Invoices & Zelle payments

Make a Cake Payment

Once your custom cake order and price have been approved, we will email you a personalized invoice. You can pay your 50% deposit or remaining balance through Zelle using the payment details below.

Before paying: Only send Zelle payments after receiving an approved invoice from Keassy's Cakes. Quote requests alone do not reserve an event date. Never send a payment to a contact that differs from the verified information shown here.
Step 1 · Review your invoice

Receive Your Cake Invoice

After we confirm your cake design, event date, and total, we will email you an invoice from keassys.cakes@gmail.com showing:

  • Your order details and invoice number
  • Your total price and 50% deposit due
  • Your remaining balance and pickup or delivery date

Please review your invoice before making a payment. If you have not received an invoice, request a custom quote first.

Request a Custom Quote
Step 2 · Pay by Zelle

Send Your Zelle Payment

Use your bank's Zelle feature to send the exact deposit or balance amount shown on your approved invoice.

  1. Open Zelle in your banking app.
  2. Enter either our enrolled phone number or email and carefully verify the recipient before sending.
  3. Enter the amount on your invoice. Include your invoice number in the memo if possible.
  4. After sending, email us your name, invoice number, amount, and payment date.
Notify Us of a Payment

We confirm payments only after verifying funds in our bank account. A screenshot or email notification alone does not confirm payment.

Step 3 · Confirmation

Receive Your Payment Receipt

After we verify your Zelle payment, we will email you a Keassy's Cakes receipt showing the amount received and any remaining balance.

Deposit: Your order date is reserved after your order is approved and your required 50% deposit is verified.

Final balance: Due upon pickup or delivery, as stated in our Terms & Conditions.

Zelle itself does not automatically send a Keassy's Cakes receipt. We send your receipt manually after payment verification.

Deposit & cancellation information

Our standard deposit is 50% of the order total. For eligible cancellations, we refund 50% of the deposit: custom cakes canceled at least 14 days before pickup or delivery, and wedding cakes canceled at least 30 days before pickup or delivery. Later cancellations have non-refundable deposits.

Wedding consultation and tasting: $35, non-refundable after payment and confirmation. See tasting details and booking requirements.

Review the full Terms & Conditions and Refund & Cancellation Policy before paying.

Questions about an invoice or payment? Email keassys.cakes@gmail.com or call 404-719-3445.